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Our Mission

At Huntsville Water Utilities, we are committed to providing safe, high quality water services to our City, while maintaining a standard of excellence in customer service and environmental conservation.

Important Dates

Late Penalties are processed at 8am on the 11th of the Month- ALL unpaid account balances will have a 10% late penalty added to the account.

Shut offs are processed at 8am on the 20th of the month- ALL unpaid accounts will have a $50.00 delinquency fee added to their account and be subject to disconnection of services. 

*IF THESE DATES FALL ON A WEEKEND OR A HOLIDAY, THEY WILL OCCUR THE FOLLOWING BUSINESS DAY

Upcoming Holiday Closures

Memorial Day: May 25th, 2026

Fourth of July: July 3rd, 2026

Labor Day: September 7th, 2026

Veterans Day: November 11, 2026

Thanksgiving: November 26th & 27th, 2026

Christmas: December 24th, & 25th, 2026

New Years Day: December 31st, 2026 & January 1st, 2027

Register for Emergency Alerts 

Click link or scan QR Code above to register.

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