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Our Mission

At Huntsville Water Utilities, we are committed to providing safe, high quality water services to our City, while maintaining a standard of excellence in customer service and environmental conservation.

Important Dates

Late Penalties are processed at 8am on the 11th of the Month- ALL unpaid account balances will have a 10% late penalty added to the account.

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Shut offs are processed at 8am on the 20th of the month- ALL unpaid accounts will have a $50.00 delinquency fee added to their account and be subject to disconnection of services. 

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*IF THESE DATES FALL ON A WEEKEND OR A HOLIDAY, THEY WILL OCCUR THE FOLLOWING BUSINESS DAY

Upcoming Holiday Closures

Thanksgiving: November 27th & 28th​

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Christmas: December 25th & 26th

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New Years: December 31st & January 1st

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Register for Emergency Alerts 

Click link or scan QR Code above to register.

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